Last Updated on April 16, 2026
NEOHUMAN Consumer Health Data Privacy
Notice Effective Date: April 16th, 2026
Categories of consumer health data we collect
Depending on how you use the Services, we may collect health- or wellness-related data such as:
workout and activity inputs
body measurements and body-composition inputs
dietary preferences, meal selections, food logs, allergies, intolerances, and nutrition goals
wellness goals; sleep, recovery, and fitness-performance inputs
symptoms, injuries, or restrictions voluntarily disclosed by you
inferences derived from the information above for the purpose of generating recommendations or plans
and other user-provided health, fitness, or nutrition information.
Sources of consumer health data
We collect consumer health data from:
you, when you create an account, complete onboarding, use features, or contact support
your activity within the Services
service providers acting on our behalf
and inferences or derivations we generate from information you provide and your use of the Services.
How we use consumer health data
We use consumer health data to:
provide the Services you request;
generate workout plans, meal-planning results, and AI-assisted recommendations;
personalize your experience;
maintain safety, integrity, quality assurance, and user support;
detect abuse, fraud, or policy violations; and
comply with law and enforce agreements.
Categories of consumer health data we share
We may share the categories of consumer health data identified above only as reasonably necessary to provide the Services, operate our business, comply with law, or as otherwise disclosed to and authorized by you.
Third parties and affiliates with whom we share consumer health data
We may share consumer health data with service providers and processors that support hosting, cloud storage, customer support, content moderation, security, payment processing, analytics limited to service operation, and similar operational functions.
We do not sell consumer health data
If we ever seek to sell consumer health data where law permits, we will first obtain any authorization required by law.
Consent
Where consent is required by law, we will obtain it before collecting or sharing consumer health data, and any consent for sharing will be separate and distinct from consent for collection where required. You may withdraw consent for future collection or sharing by email.
Your rights
Subject to applicable law, you may have the right to:
confirm whether we are collecting, sharing, or selling consumer health data about you;
access such data and information about third parties with whom we shared it;
withdraw consent for future collection or sharing;
request deletion of consumer health data; and
appeal a refusal to act on your request, where required by law.
How to execute your rights
You may submit requests by emailing support@neohumanapp.com. We may need to verify your identity before acting on your request.confirm whether we are collecting, sharing, or selling consumer health data about you
Changes to this notice
If we materially change the categories of consumer health data we collect, the categories of recipients, or the purposes for which we collect, use, or share such data, we will provide any required notice and obtain any required consent before applying the changes to your data.
Contact Us
If you have any questions or concerns about our Consumer Health Data Privacy Notice or any information, please contact us at support@neohumanapp.com